Your Privacy Matters

At Clearspace Counselling, I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how information is collected and used when you visit this website or contact me through the online enquiry form.

Privacy Policy

Who Is Responsible For Your Information?

Clearspace Counselling is the data controller for the personal information collected through this website.

As the data controller, I am responsible for deciding how your personal information is collected, used and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I am registered with the Information Commissioner's Office (ICO).

Data Controller: Charlotte Walmsley, Clearspace Counselling Ltd

ICO Registration Number: ZC200343

Information I Collect

If you contact me using the website contact form, I may collect:

Your name
Your email address
Your telephone number (if provided)
The information you choose to include in your message

Please avoid including detailed personal or sensitive information in your initial enquiry. We can discuss your circumstances in more detail during our introductory consultation if appropriate.

How Your Information Is Used

Information submitted through the contact form is used solely to:

Respond to your enquiry
Arrange an initial consultation if appropriate
Communicate with you regarding counselling services

Your information will never be sold or shared for marketing purposes.

How Your Information Is Stored

Reasonable steps are taken to keep your personal information secure.

Any information submitted through the website is stored securely and only accessed by me.

If you become a counselling client, your information will be processed in accordance with my Client Privacy Notice, which will be provided before therapy begins.